Bibliographic citations
Abanto, C., (2014). Propuesta de mejora del proceso de gestión de cursos externos de una empresa minera de la región de Cajamarca para reducir tiempos [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/3173
Abanto, C., Propuesta de mejora del proceso de gestión de cursos externos de una empresa minera de la región de Cajamarca para reducir tiempos [Tesis]. PE: Universidad Privada del Norte; 2014. https://hdl.handle.net/11537/3173
@misc{sunedu/4112008,
title = "Propuesta de mejora del proceso de gestión de cursos externos de una empresa minera de la región de Cajamarca para reducir tiempos",
author = "Abanto López, Claudia Mariell",
publisher = "Universidad Privada del Norte",
year = "2014"
}
Nowadays there are more organizations to suggest that workers involved with his work in consequence of their objectives, or better yet, to identify objectives of the company as their owns and strive together to achieve them. Workers for their part want to cover their needs, achieve their goals, and meet their expectations. They believe that with this, they will get more welfare, which will be more satisfied. But the reasons for each person to start a business, oriented in one direction, develop a certain level of effort and show persistence over time are different. And therefore, the ways to satisfaction or also motivate forms are different. Organizations should strive to meet the needs, interests and desires of each person, and identify the rewards, giving each worker those who prefer. Organizations to achieve their goals require that people within them strive to obtain high performance in their jobs, and manifest behaviors that contribute to the smooth running of your business. The behaviors and attitudes of people are heavily influenced by their needs and desires. If these are known they can motivate using strategies to facilitate the identification of business goals as their own, increase their levels of effort to get them and meet their needs. Develop staff in pursuit of excellence is one of the main objectives should have a companion and is essential for the continued success of it. The company under study considers people as its most valuable resource, and this year 2012 it is expected a subtle change of the objective: "to retain, develop and attract" to "attract, develop and participate." Affirming that actively engage with all employees is the best strategy for retention. The Talent Management Department is responsible for developing the human resource, offering a range of programs to help with their professional and personal growth, making workers focus their goals to the same point that objectives’ company. One of the most important tasks is the External Course Management, which come to be the training that the company is willing to cover in economic terms as a whole, for the development of their workers. For the area, this is one of the most time-consuming tasks to manage, because you spend on average 4 to 5 hours a day, being an inconvenience to other tasks entrusted to develop within the area. With the development of the improvement, the time spent decreased from 104.30 hours to 39.75 hours in external courses management.
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