Bibliographic citations
Ñahuero, B., Silupu, B. (2023). Propuesta de mejora para incrementar la disponibilidad de repuestos en una empresa del sector automotriz mediante la aplicación de estandarización de procesos, métodos de pronóstico, gestión de inventarios y S&OP [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/672124
Ñahuero, B., Silupu, B. Propuesta de mejora para incrementar la disponibilidad de repuestos en una empresa del sector automotriz mediante la aplicación de estandarización de procesos, métodos de pronóstico, gestión de inventarios y S&OP [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2023. http://hdl.handle.net/10757/672124
@misc{sunedu/3597936,
title = "Propuesta de mejora para incrementar la disponibilidad de repuestos en una empresa del sector automotriz mediante la aplicación de estandarización de procesos, métodos de pronóstico, gestión de inventarios y S&OP",
author = "Silupu Perez, Beatriz Lorena",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2023"
}
On the current market it is critical for companies to maintain competitive performance within each of their sectors; For this reason, it is important to identify key processes within your operations to find opportunities for improvement and thus maintain good performance. In 2020, the LPI (Logistics Performance Indicator) places Peru in 83rd place out of 163 countries evaluated worldwide, being surpassed by most of the rest of the South American countries, which shows that we have a long way to go to achieve a substantial improvement within our supply chains due to the complex costs and logistical inefficiencies that the country faces (Sanchez E., 2020). A low level of competitiveness is initially evidenced through the fulfillment of its performance indicators, its profitability and the satisfaction of its customers who are affected by poor processes within the company. This project focuses on a company in the Peruvian automotive sector, seeking to increase the level of availability of spare parts within its regional distribution center through an analysis of the current situation of the company and the proposal of solutions through the application of engineering tools. The results of the implementation show that an improvement has been obtained by achieving an increase in the level of availability of spare parts and consequently achieving an improvement in customer satisfaction.
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