Bibliographic citations
Zapata, C., (2021). Gestión institucional y la satisfacción laboral del personal administrativo de una universidad nacional de Lima Metropolitana, 2021 [Universidad Peruana de las Américas]. http://repositorio.ulasamericas.edu.pe/handle/upa/1477
Zapata, C., Gestión institucional y la satisfacción laboral del personal administrativo de una universidad nacional de Lima Metropolitana, 2021 []. PE: Universidad Peruana de las Américas; 2021. http://repositorio.ulasamericas.edu.pe/handle/upa/1477
@misc{sunedu/3337351,
title = "Gestión institucional y la satisfacción laboral del personal administrativo de una universidad nacional de Lima Metropolitana, 2021",
author = "Zapata Guerrero, Celeste Guadalupe",
publisher = "Universidad Peruana de las Américas",
year = "2021"
}
The present research work entitled "institutional management and job satisfaction of the administrative staff of a National University of Metropolitan Lima, 2021", had as a general problem is there a relationship between institutional management and the job satisfaction of the administrative staff of a National University of Metropolitan Lima, 2021? likewise, it was developed with a quantitative approach, of correlational type, non-experimental and transversal design. It is worth mentioning that sand inquired bibliographies of authors similar to thevariables studied, allowing to complement the central idea of the study in order to determine the relationship between institutional management and job satisfaction of the administrative staff of a National University of Metropolitan Lima, 2021. For this thesis work was applied a population of 65 collaborators and a sample of 45 people,who were surveyed through 15 items for the first variable and 25 for the second variable, once collected the data was processed by a computer system called SPSS version 26, as for its dimensions the following was obtained: direction, planning, organization had no relation to job satisfaction, allowing to conclude that, the null hypothesis is accepted and the alternative hypothesis isrejected, where it is established that there is no relationship, however; in the control dimension and job satisfaction a Pearson correlation equal to .500 was obtained with an error level of 0.01 accepting the alternative hypothesis and rejecting the null hypothesis; which allowed to conclude that there is a relationship between both on the other hand; between the variables institutional management and job satisfaction, a Pearson correlation equal to .336 was obtained with an error level of 0.05 and a significance of .024, which leads to determining that there is a relationship between both variables, so the null hypothesis is rejected and the alternative hypothesis is accepted Based on the results, it can be said that institutional management is of wide importance for companies, whether in the public or private sector or, because itencompasses the development of all the areas that make it up; being the origin in the administrative processes, as well as the process to be carried out for the established activities. At present, every university is supervised and governed under the Conditions established by the National Superintendency of Higher University Education (SUNEDU), therefore; the application of institutional management is paramount in relation to the value of the human group, since, if the staff is satisfied, they will produce through their performance an adequate service and the proposed objectives will be met.
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