Bibliographic citations
Sanchez, J., (2022). Propuesta de mejora en el área de operaciones para reducir costos de operación en una empresa de mantenimiento de equipos de refrigeración industrial en la ciudad de Trujillo para el año 2022 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/30603
Sanchez, J., Propuesta de mejora en el área de operaciones para reducir costos de operación en una empresa de mantenimiento de equipos de refrigeración industrial en la ciudad de Trujillo para el año 2022 [Tesis]. PE: Universidad Privada del Norte; 2022. https://hdl.handle.net/11537/30603
@misc{sunedu/3161387,
title = "Propuesta de mejora en el área de operaciones para reducir costos de operación en una empresa de mantenimiento de equipos de refrigeración industrial en la ciudad de Trujillo para el año 2022",
author = "Sanchez Solano, Jose Antonio",
publisher = "Universidad Privada del Norte",
year = "2022"
}
The main objective of this work is to determine the impact of the proposed improvement in the area of operations on the costs per loss in a maintenance company of industrial refrigeration equipment. To start with the development of the work, a current diagnosis of the company was made, determining as the main problem the high operating costs. Through the Ishikawa tool, the root causes of the problem were determined and prioritized in order from highest to lowest loss costs and a Pareto diagram. In order to carry out the Pareto, we first had to determine the costs of losses generated by these root causes, amounting to $139,912.83. Subsequently, we determined the Industrial Engineering improvement tools to be applied, which are EOQ/ROP, CRM, Process Diagram, POKA YOKE, Technician Training Plan and Supplier Performance Evaluation, which generated a 50% reduction in costs per loss, amounting to $69,956. 41.Finally, an economic-financial evaluation of the improvement proposals was carried out, presenting numbers and indicators with positive results, which are NPV $12,756, IRR 27.2%, B/C 2.657.
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