Bibliographic citations
Chota, J., Márquez, M. (2021). Cultura financiera y su relación con la morosidad en los clientes de la Caja Piura en la ciudad de Yurimaguas, año 2019 [Universidad Nacional de la Amazonía Peruana]. https://hdl.handle.net/20.500.12737/7687
Chota, J., Márquez, M. Cultura financiera y su relación con la morosidad en los clientes de la Caja Piura en la ciudad de Yurimaguas, año 2019 []. PE: Universidad Nacional de la Amazonía Peruana; 2021. https://hdl.handle.net/20.500.12737/7687
@misc{sunedu/3117105,
title = "Cultura financiera y su relación con la morosidad en los clientes de la Caja Piura en la ciudad de Yurimaguas, año 2019",
author = "Márquez López, Maria Alejandra",
publisher = "Universidad Nacional de la Amazonía Peruana",
year = "2021"
}
The present research aimed to determine the relationship between the financial culture and the delinquency of the clients of Caja Piura in the city of Yurimaguas, year 2019, it was a descriptive-correlational study, which is how the behavior of the variables, to later determine the relationship, it was also of non-experimental design, since the variables were studied in their natural state, for this a population and sample made up of 314 clients were taken, to whom a questionnaire of questions was applied, Obtaining as a result that the financial culture of the clients is high, since the clients have knowledge about the risks when obtaining a loan, they consult other financial entities before deciding on the entity, as well as, they diversify the investments of the credit obtained, therefore, they know the value of money over time. On the other hand, it has been possible to determine that the delinquency of clients is low, due to certain factors that generate it, such as adequate fluid and permanent communication with its clients, it also has an efficient control system for the payment of loans. credits, staff have adequate technological tools to carry out their work. In general, it is possible to determine that the financial culture is significantly related to the delinquency of the clients of, being this corroborated by the correlation coefficient of 0.944 and contrasted by a degree of significance of 0.000.
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