Bibliographic citations
Yucra, R., Bravo, E. (2021). La influencia de las condiciones laborales más frecuentes sobre la decisión de rotación voluntaria del personal hotelero [Trabajo de investigación, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/656856
Yucra, R., Bravo, E. La influencia de las condiciones laborales más frecuentes sobre la decisión de rotación voluntaria del personal hotelero [Trabajo de investigación]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2021. http://hdl.handle.net/10757/656856
@misc{sunedu/3093682,
title = "La influencia de las condiciones laborales más frecuentes sobre la decisión de rotación voluntaria del personal hotelero",
author = "Bravo Plasencia, Erika Jeanette",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2021"
}
The following research approaches voluntary job rotation because in recent years this is considered a problem of great impact in the hotel industry due to the high costs that generates, both direct and indirect, in the management of a hotel, as well as the loss of knowledge and organizational culture. The objective of this article is to study the influence of the most frequent working conditions on the decision of voluntary rotation of hotel staff in greater depth. To achieve the proposed objective, the literature review methodology with an integrative approach was used in which the search and analysis of various academic sources related to the problem was carried out. The results show that working conditions in the hotel sector worldwide are inadequate; in addition, salary conditions, organizational environment and opportunities for professional growth influences the decision of voluntary rotation in hotel staff. Lastly, it is recommended to carry out quantitative studies in the future; by hotel area, to know which departments have lower levels of job satisfaction and pay special attention to them.
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