Bibliographic citations
Zúñiga, M., (2021). Implementación de un sistema de información para el proceso de ventas para los asesores comerciales y área de recepción de pedidos en una empresa de importación y venta de repuestos vehiculares [Universidad Tecnológica del Perú]. https://hdl.handle.net/20.500.12867/4503
Zúñiga, M., Implementación de un sistema de información para el proceso de ventas para los asesores comerciales y área de recepción de pedidos en una empresa de importación y venta de repuestos vehiculares []. PE: Universidad Tecnológica del Perú; 2021. https://hdl.handle.net/20.500.12867/4503
@misc{sunedu/3034313,
title = "Implementación de un sistema de información para el proceso de ventas para los asesores comerciales y área de recepción de pedidos en una empresa de importación y venta de repuestos vehiculares",
author = "Zúñiga Cano, Mario Enrique",
publisher = "Universidad Tecnológica del Perú",
year = "2021"
}
Nowadays, the market of automotive spare parts imports has been diminished due to the global health situation, under this context the importing and marketing companies are obliged to improve the effectiveness in closing the sales of these products. It is for this reason that this paper proposes a technological solution to the problems that can be observed in the sales process between the sales advisors and the order reception area that seeks to provide a tool that allows them to communicate and automate thefunctions that were performed manually. In order to achieve the objectives, the Lean Startup methodologies were used for product discovery and the Scrum methodology for product development in the different iteration cycles within the project management framework based on the PMBOK. In this way, it was possible to develop a tool that considerably reduced the errors that occurred during the order taking process by the sales consultant, and also reduced the time required for the preparation and approval of purchase orders. For this purpose, the calculations and the transmission of purchase orders were delegated to the information system.
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