Bibliographic citations
Ascate, M., Anticona, N. (2017). Determinación del nivel actual de calidad en la gestión educativa basado en el modelo Pihem de la I.E.P. Yachay Wasi, 2016 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/10595
Ascate, M., Anticona, N. Determinación del nivel actual de calidad en la gestión educativa basado en el modelo Pihem de la I.E.P. Yachay Wasi, 2016 [Tesis]. PE: Universidad Privada del Norte; 2017. https://hdl.handle.net/11537/10595
@misc{sunedu/3028065,
title = "Determinación del nivel actual de calidad en la gestión educativa basado en el modelo Pihem de la I.E.P. Yachay Wasi, 2016",
author = "Anticona García, Nayda",
publisher = "Universidad Privada del Norte",
year = "2017"
}
ABSTRACT The purpose of this thesis was to evaluate the current levels of quality of the PIHEM Model, which allowed for an evaluation of the Management of the "Yachay Wasi" Institution. It is a descriptive work, whose sample included 36 teachers; a survey was conducted describing the current situation of the institution. The research showed that the quality model is effective when applied in the evaluation of the management and current level of quality; Also in the relevance of the features of the leadership dimension and the dimension of strategic planning at teacher level that directly influence the quality of the management, it demonstrates the level of customer satisfacti on justifying the management traits and also the processes Of institutional support, this model allows us to know the characteristics of quality of articulation, social impact and environment in the institution. This research provided us with a great contribution to improve the quality in the management of the institution, translated into greater profitability and whose results of the application of the five dimensions of the model are: 27.27% (10) teachers are at the planning level, 31.82% (11) teachers are at the level of implementing, 31.82% (11) teachers are at the level of performance, 9.09% (04) teachers are at the level of assess and no teacher reaches the level of to get better. It is concluded that according to the evaluation of the PIHEM model the current level of quality in management is at the level of implementing with 31.82%.
This item is licensed under a Creative Commons License