Bibliographic citations
Lazarte, G., Cervera, R. (2019). El lenguaje corporal en las organizaciones, ciencia o pseudo ciencia [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/628120
Lazarte, G., Cervera, R. El lenguaje corporal en las organizaciones, ciencia o pseudo ciencia [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2019. http://hdl.handle.net/10757/628120
@misc{sunedu/3005676,
title = "El lenguaje corporal en las organizaciones, ciencia o pseudo ciencia",
author = "Cervera Chapoñan, Reyna Elizabeth",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2019"
}
Body language has existed since the beginning of humanity. In the past, communication was based solely on gestures, postures, movements, among others. These days, body language has become a very powerful tool that offers organizations an improvement in their communication processes; however, it is very little used. In recent years, companies have been training employees in the sales area for greater performance in the management of their body language. However, the other areas have not shown any interest in them, so they have lost the possibility of improving their working environment and performance. In this paper we present topics that influence body language or kinésico system, among them, culture, language according to gender, training, effective communication and complement of verbal and non-verbal communication, with the aim of demonstrating that body language is a valid discipline for the best human management in organizations. To carry out the study, we have established a bibliographic research methodology for articles that are in quartile one and two (mostly). These have not allowed to identify and confirm the importance of body language in organizations.
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