Bibliographic citations
Calderón, K., Ulco, M. (2019). Factores que influyeron en el estancamiento de las exportaciones de paquetes turísticos de las agencias de viaje de Lima Metropolitana durante el 2018 [Tesis, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/651706
Calderón, K., Ulco, M. Factores que influyeron en el estancamiento de las exportaciones de paquetes turísticos de las agencias de viaje de Lima Metropolitana durante el 2018 [Tesis]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2019. http://hdl.handle.net/10757/651706
@misc{sunedu/3003940,
title = "Factores que influyeron en el estancamiento de las exportaciones de paquetes turísticos de las agencias de viaje de Lima Metropolitana durante el 2018",
author = "Ulco Villoslado, Maricé del Rocío",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2019"
}
The main objective was to identify the factors that influenced the stagnation of tourism package exports of travel agencies in Metropolitan Lima during 2018. In this context, it is necessary to determine whether the factors of business management, political - Legal and competitive environment influenced the stagnation of exports of tourist packages For this reason, a qualitative-exploratory research was conducted with a grounded theory design in order to obtain information on the perceptions of travel agencies in Metropolitan Lima, so 13 travel agencies were interviewed. In order to triangulate the information obtained, the Canatur group, experts on the subject and the Mincetur were also interviewed. The research work concluded that business management factors (low use of digital tools in the exportable offer), political-legal factors (lack of informal agencies control and lack of knowledge of the Law No. 30641 scope) and the competitive environment (OTAs high competitiveness and change in the role of the airlines) influenced the stagnation of the exports of tourist packages of the travel agencies of Metropolitan Lima during 2018. There is also evidence of new findings such as country insecurity, “Perú Macchupizado” and alliance as a development strategy. On the other hand, it is important to emphasize that there were not records of national thesis that address the problem of the sector in Lima Metropolitan from the point of view of international business.
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