Bibliographic citations
Terrazos, L., (2019). Propuesta de mejora en los procesos de una pequeña empresa del sector transporte terrestre de carga pesada [Tesis, Universidad Peruana de Ciencias Aplciadas (UPC)]. http://hdl.handle.net/10757/625896
Terrazos, L., Propuesta de mejora en los procesos de una pequeña empresa del sector transporte terrestre de carga pesada [Tesis]. PE: Universidad Peruana de Ciencias Aplciadas (UPC); 2019. http://hdl.handle.net/10757/625896
@misc{sunedu/3003821,
title = "Propuesta de mejora en los procesos de una pequeña empresa del sector transporte terrestre de carga pesada",
author = "Terrazos Acuña, Lizbeth Madeleine",
publisher = "Universidad Peruana de Ciencias Aplciadas (UPC)",
year = "2019"
}
The present project on process improvement in the freight land transport company shows us the viability of its execution based on the research carried out in a company of the transport sector belonging to an SME, that by using different engineering tools which allowed to detect two main problems: Delayed deliveries and non-conforming deliveries due mainly to causes such as lack of proper management and implementation of processes, inefficient corrective maintenance, lack of preventive maintenance, freight protocol and training. And thanks to tools and methodologies such as PDCA, TPM and technology, the respective improvements could be proposed. Currently, most of freight land transport companies belong to SMEs, which generally have up to 3 vehicles, do not have proper management and do not pay attention to major operational problems that do not allow them to continue growing. For its implementation, it will require an initial investment of S/ 358,000.00, financed by 35% with a bank loan and 65% with the company's own cash that it expects to recover by the fourth year of operation.
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