Bibliographic citations
Burgos, S., Parra, O. (2018). Propuesta de implementación de un sistema de gestión en las áreas de mantenimiento, seguridad y limpieza para disminuir los costos operacionales en un centro comercial en la ciudad de Trujillo [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/14339
Burgos, S., Parra, O. Propuesta de implementación de un sistema de gestión en las áreas de mantenimiento, seguridad y limpieza para disminuir los costos operacionales en un centro comercial en la ciudad de Trujillo [Tesis]. PE: Universidad Privada del Norte; 2018. https://hdl.handle.net/11537/14339
@misc{sunedu/2806776,
title = "Propuesta de implementación de un sistema de gestión en las áreas de mantenimiento, seguridad y limpieza para disminuir los costos operacionales en un centro comercial en la ciudad de Trujillo",
author = "Parra López, Olga Lucia",
publisher = "Universidad Privada del Norte",
year = "2018"
}
The general objective of this work was to reduce operational costs in a shopping center in the city of Trujillo through the implementation of a management system for the maintenance, security and cleaning areas. First, a diagnosis of the current situation was made, by observing and monitoring the daily operation of the maintenance, security and cleaning areas, analyzing their space, the way of working, the supplies, tools and equipment used, meeting improvement opportunities specific to each area and common to all three. Once the identification stage was completed, the diagnosis of the company was drafted, which took into account what was observed as evidence to demonstrate opportunities for improvement and also made calculations to determine the economic impact generated by these problems. represented in monetary losses for s / 329,235.59 soles per year. These are the problems that, according to Pareto analysis, reduce operating costs. 1. Lack of annual occupational health and safety plans, according to SST policies, there is insufficient supervision of compliance with safety standards due to the lack of continuous inspection of audits and audits. 2. Work control methods are missing. 3. Lack of output kardex and use of materials 4. There are no tools to support critical equipment control 5. There is no security stock for the usual maintenance work. 6. Lack of order, cleaning and correct storage of materials 7. Lack of knowledge of work procedures for each task to be performed 8. Lack of training program to update and manage situations 9. Ignorance of contingency procedures Finally, with the diagnosis obtained in the root causes before implementation of the proposal of an economic loss of S/ 329235.59 soles per year was presented the proposal for the implementation of a management system that is based on compliance with the regulations of the law through the control of processes, training, investment in equipment and tools. This is based on the idea that the company already has all the procedures for compliance with the regulations and that if one is not met it is because it has not been communicated or detected by the control system or because of the lack of tools. With all the information the results were presented, being the target loss in the root causes of S/ 16,158.41 soles per year with a benefit of S/ 313077.18 soles per year; a NPV of S/1,304,476.62 soles, an IRR of 103.06%, a PRI of 1.6 years and a B / C of 1.2, reaching the conclusion and recommendation of 100% implementation of the proposal.
This item is licensed under a Creative Commons License