Bibliographic citations
Loje, W., (2018). Gestión de almacén y el canal de distribución para reducir el costo de las devoluciones en la empresa Farmacéutica Eurofarma Perú S. A. C [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/13202
Loje, W., Gestión de almacén y el canal de distribución para reducir el costo de las devoluciones en la empresa Farmacéutica Eurofarma Perú S. A. C [Tesis]. PE: Universidad Privada del Norte; 2018. https://hdl.handle.net/11537/13202
@misc{sunedu/2806707,
title = "Gestión de almacén y el canal de distribución para reducir el costo de las devoluciones en la empresa Farmacéutica Eurofarma Perú S. A. C",
author = "Loje Mostacero, Wigner Berman",
publisher = "Universidad Privada del Norte",
year = "2018"
}
The present thesis has elaborated in the Pharmaceutical company Eurofarma S.A.C. which has like the production and commercialization of pharmaceutical products. It elaborated in this company due to the fact that they identified problems in the Logistical area because of high costs of the returns of his products. It made the diagnostic of the company Eurofarma Peru S.A.C. In the Logistical area, finding that the main problems that elevate the cost of the returns are: The fault of a suitable classification of the critical Items of the warehouse for the deliveries originated that the year 2016 have a mount total of returns of S/. 1,786, 607. The fault of qualification to the personnel of dispatch due to the fact that in the year 2016 the logistical operator of the company Eurofarma Peru S.A.C. I do not offer any type of qualification. The fault of control and follow-up to the daily dispatches originated that the year 2016 have a total of 5.4% of dispatches no made in the date of delivery. This generated a loss of money by the penalties of not making the deliveries in the day of S/. 16, 250. The fault of a procedure for the suitable transport of pharmaceutical products, originate that it have in the year 2016 4.85% of products given back for finding in bad state generating a loss of S/. 89,371. And finally the delay in the deliveries of products by the fault of maintenance of the units. It developed the improvement in the management of the Warehouse and channel of distribution to reduce the costs of the returns in the Pharmaceutical company Eurofarma S.A.C., for which made the classification ABC of the critical products of returns, Program of qualification to the personnel of the logistical operator, poka Yoque- Tablero Kanban for control of dispatches, procedures for the suitable transport of the products and finally a plan of preventive Maintenance. These improvements generated annual income by a mount of S/. 514,588. To culminate, made a financial economic evaluation obtaining a VAN of S/. 201,244 and a TIR of 22, 5% which indicates that the project is PROFITABLE.
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