Aguilar, A., Méndez, R. (2016). Propuesta de mejora de los procesos operativos en la planta envasadora Santo Toribio Gas S.A.C Chicama 2016 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/13588
Aguilar, A., Méndez, R. Propuesta de mejora de los procesos operativos en la planta envasadora Santo Toribio Gas S.A.C Chicama 2016 [Tesis]. PE: Universidad Privada del Norte; 2016. https://hdl.handle.net/11537/13588
title = "Propuesta de mejora de los procesos operativos en la planta envasadora Santo Toribio Gas S.A.C Chicama 2016",
author = "Méndez Lozano, Rosangela Marilyn",
publisher = "Universidad Privada del Norte",
year = "2016"
ABSTRACT The present research work has as purpose to elaborate an improvement of operational processes proposal in the company: Planta Envasadora Santo Toribio Gas S.A.C. of Trujillo. The research problem is focused in how works each one of the operational processes of the company. In this investigation a cross-sectional design was used. At the same time this research has a descriptive design. The improvement of operational processes proposal, will give solutions to the problems of the processes of the company. Also these improvements will help the company to increase their productivity and managers can give a good use of their resources. The research population of the study was conformed by all the operational processes of the company: “Planta Envasadora Santo Toribio Gas S.A.C. of Trujillo”, the sample of the research was the units of cylinders with gas. To analyze the information of these units, it took the result from January to June of 2016. In this investigation, it was used interview and documentary analysis as technical of data collection. The results of this investigation show the problem and failures of their process which were identify through analyze of the information. These problems impact in the productivity of the company. The analysis of the results from January to June of 2016 show a negative impact in the production process, this process had a lot of failures and it produces inefficiency in the company. To conclude, the implementation of an improvement of operational processes proposal using the PVHA cycle, will allow to the company to get a better view of the development of their process. KEYWORDS: operational processes, proposal, production, packing, control of product.
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