Bibliographic citations
Lecca, M., Tito, C., Orrillo, H., Espinoza, J., Garagundo, F. (2019). Buenas prácticas en la gestión de la eficiencia operacional casos de empresas del sector transporte terrestre de combustibles líquidos en el Perú [Pontificia Universidad Católica del Perú]. http://hdl.handle.net/20.500.12404/13202
Lecca, M., Tito, C., Orrillo, H., Espinoza, J., Garagundo, F. Buenas prácticas en la gestión de la eficiencia operacional casos de empresas del sector transporte terrestre de combustibles líquidos en el Perú []. PE: Pontificia Universidad Católica del Perú; 2019. http://hdl.handle.net/20.500.12404/13202
@mastersthesis{sunedu/2657714,
title = "Buenas prácticas en la gestión de la eficiencia operacional casos de empresas del sector transporte terrestre de combustibles líquidos en el Perú",
author = "Garagundo Ordoñez, Francisco Alberto",
publisher = "Pontificia Universidad Católica del Perú",
year = "2019"
}
The objective of this research is to identify the best practices implemented to achieve operational efficiency in companies that offer land transportation of liquid fuels in Peru. For the purposes of the study, best practices are understood as those activities that systematically implemented generate outstanding results; with the characteristic that they can be adapted to different companies and even in different industries. An exploratory research was designed, since no similar studies were found in Peru or in the land transportation sector of fuels; but it is also non-experimental and has a descriptive scope because it seeks to characterize or describe best practices and since this was done with information gathered between July and August 2018, the study is also defined as transectional. A qualitative approach, using the multiple case analysis method has been appropriate to gather information from four companies that operate with a national scope within the sector; for which an interview guide with open questions was used. After processing the information collected using the Atlas Ti, results were presented and this allowed us to conclude that good common practices in the industry are: (a) development of contingency plans for accidents or spills, (b) establish consumption controls for fuel per route, per unit and / or per driver, (c) establish management indicators, (d) manage unit monitoring by GPS, (e) measure and manage stress, (f) establish driving schedules, ( g) implement preventive maintenance plans, (h) carry out personnel integration programs, (i) implement plans and training programs; among others. On the other hand, a good practice that was identified with the development of this research was the use of technological tools for the monitoring of driving and of the units, but it is not spread among all the companies.
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