Bibliographic citations
Corbacho, A., (2020). La percepción del turista respecto a los servicios turísticos de los guías de turistas en la Laguna de Humantay del Cusco -2020 [Universidad Andina del Cusco]. https://hdl.handle.net/20.500.12557/4203
Corbacho, A., La percepción del turista respecto a los servicios turísticos de los guías de turistas en la Laguna de Humantay del Cusco -2020 []. PE: Universidad Andina del Cusco; 2020. https://hdl.handle.net/20.500.12557/4203
@misc{renati/954808,
title = "La percepción del turista respecto a los servicios turísticos de los guías de turistas en la Laguna de Humantay del Cusco -2020",
author = "Corbacho Trujillo, Anghela Lucia",
publisher = "Universidad Andina del Cusco",
year = "2020"
}
The Humantay lagoon is a tourist place that is currently visited by tourists who like adventure tourism, since this place contains flora and fauna necessary for any tourist to want to visit, this place has to be taken by an agency of travel, which gives security, the guide is also a key actor when starting the walk and it depends on the tourist to take the best experiences. The objective is to describe the perception of the tourist regarding the tourist services of the tourist guides in the Humantay Lagoon of Cusco - 2020. The methodology used is descriptive, has a quantitative approach, the sample size is non-probabilistic. reason why the sample was conformed by the local tourists who wish to participate in the study to those who were surveyed. Whose results found, on the tourist services of the tourist guides answered by the tourists, indicates that 71.8% of the tourists indicate that the tourist services of the tourist guides are regular, 17.9% indicate that they are good, the other 10.3 % indicates that the tourist services of the tourist guides are bad, likewise 0.0% indicates that they are very good and also very bad. It was concluded that the perception of the tourist regarding the tourist services of the tourist guides in the Humantay Lagoon of Cusco - 2020, is regular, since in table 13 and figure 10, 71.8% of the tourists indicate that the tourist services of the tourist guides are regular, since in table 12 and figure 9, 76.9% of the tourists indicate that the skills of the guide are regular, because the actions of the communication skills are regular Because some of the tour guides do not carry out the act of speaking and coordinating with the group, likewise only some of the guides on this route are trained in first aid practices.
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