Bibliographic citations
Armas, S., (2016). La gestión administrativa y su influencia en la mejora de procesos y en la eficiencia operativa de la planta de detergentes de la empresa ALICORP S.A.A. [Tesis, Universidad inca Garcilaso de la Vega]. https://hdl.handle.net/20.500.11818/1069
Armas, S., La gestión administrativa y su influencia en la mejora de procesos y en la eficiencia operativa de la planta de detergentes de la empresa ALICORP S.A.A. [Tesis]. : Universidad inca Garcilaso de la Vega; 2016. https://hdl.handle.net/20.500.11818/1069
@mastersthesis{renati/860264,
title = "La gestión administrativa y su influencia en la mejora de procesos y en la eficiencia operativa de la planta de detergentes de la empresa ALICORP S.A.A.",
author = "Armas Mendoza, Santiago Cristóbal",
publisher = "Universidad inca Garcilaso de la Vega",
year = "2016"
}
This research aimed to determine the influence of administrative management in process improvement and operational efficiency of the plant detergent Alicorp SAA Regarding the methodological aspects of work: The research was descriptive and the applied level. For the study population in the area of operations, which has 12 employees, 4 trainees and 262 operators, a total of 278 workers was considered. The sample was calculated probabilistically, which amounted to 162 employees, to which we applied the instrument consisted of 26 questions, using Likert scale with multiple choice alternatives. We proceeded to analyze the results, then the hypothesis testing was performed using the statistical test known as Spearman's rank correlation coefficient. Finally, it was determined that the administrative management has a positive influence on improving operational processes and plant efficiency detergent Alicorp SAA.
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.