Bibliographic citations
Mini, C., Lequernaqué, T. (2020). Satisfacción de estudiantes del octavo ciclo de Ingeniería Industrial respecto a la calidad educativa en una universidad privada, Lima 2019-II [Trabajo de investigación, Universidad Tecnológica del Perú]. https://hdl.handle.net/20.500.12867/3394
Mini, C., Lequernaqué, T. Satisfacción de estudiantes del octavo ciclo de Ingeniería Industrial respecto a la calidad educativa en una universidad privada, Lima 2019-II [Trabajo de investigación]. PE: Universidad Tecnológica del Perú; 2020. https://hdl.handle.net/20.500.12867/3394
@mastersthesis{renati/812016,
title = "Satisfacción de estudiantes del octavo ciclo de Ingeniería Industrial respecto a la calidad educativa en una universidad privada, Lima 2019-II",
author = "Lequernaqué Zúñiga, Tania Carolina",
publisher = "Universidad Tecnológica del Perú",
year = "2020"
}
The purpose of this investigation is to describe the satisfaction of students regarding the quality in education in the eighth cycle of industrial engineering in a particular university of Lima 2019-II. The participants were 130 students of the eighth cycle of this university. It corresponds to a research with focus descriptive scope and non-experimental crosssectional design, with a random probabilistic sample by clusters. The technique that was used was the self-applied surveys, using the Likert scale questionnaire as an instrument. The results obtained allowed us to identify the degree of satisfaction with the quality conditions given by their university. It was concluded that students feel satisfied with each of the dimensions, showing a higher level of satisfaction with the dimensions of teaching-learning and a lower level of satisfaction with the dimensions of support service.
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