Bibliographic citations
Mantari, D., Quispe, M. (2019). Propuesta de mejora del proceso logístico de productos farmacéuticos en empresa Santa Úrsula Servicios de Salud E. I. R. L. [Tesis, Universidad Tecnológica del Perú]. https://hdl.handle.net/20.500.12867/2848
Mantari, D., Quispe, M. Propuesta de mejora del proceso logístico de productos farmacéuticos en empresa Santa Úrsula Servicios de Salud E. I. R. L. [Tesis]. PE: Universidad Tecnológica del Perú; 2019. https://hdl.handle.net/20.500.12867/2848
@misc{renati/810546,
title = "Propuesta de mejora del proceso logístico de productos farmacéuticos en empresa Santa Úrsula Servicios de Salud E. I. R. L.",
author = "Quispe Huacasi, Milagros Patricia",
publisher = "Universidad Tecnológica del Perú",
year = "2019"
}
The present research work is focused on developing a proposal to improve the logistics process of pharmaceutical products of the company Santa Úrsula, applying the ABC method and 5s. The company's main problem is the poor logistics process of the products. The analysis of the logistics process of the company was carried out, emphasizing the supply and storage, evidencing an increase of 5.13% of products in stock over 15% of the order orders made incorrectly due to inadequate planning and the lack of a procedure in the supply as a guide. Later in the storage there is also a procedure to avoid 10% of incorrect receptions, 22% of defective stored products, the time of delay to perform the dispatch is 20 minutes average and to complete the logistics process should be noted that the company does not perform the distribution process. It should be noted that the analysis of the compliance level of the 5s was performed, where 25% compliance was obtained before the application. That is why it proposes an improvement of the logistics process aimed at having a more organized workplace. In order that workers feel motivated and develop their work more efficiently generating a great benefit for the company. To improve the processes, the ABC method was applied to classify the suppliers and perform the strategic ordering according to the rotation of the products. Then, the 5S is applied in order to improve the supply and storage process in reducing the products in stock, the orders are improved by 12%, the reception activities by 9%, storage by 20% and the Office was reduced to 5 minutes. With the proposal of improvement, 83% is present, which indicates an improvement of 68% that, taking order and cleanliness, can improve the logistics processes of pharmaceutical products.
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