Bibliographic citations
Sotomayor, J., Huamanquispe, R. (2020). Implementación de servicios digitales y la mejora del proceso de la gestión documental en el Ministerio de Educación del Perú [Tesis, Universidad Peruana de Ciencias e Informática]. http://repositorio.upci.edu.pe/handle/upci/125
Sotomayor, J., Huamanquispe, R. Implementación de servicios digitales y la mejora del proceso de la gestión documental en el Ministerio de Educación del Perú [Tesis]. : Universidad Peruana de Ciencias e Informática; 2020. http://repositorio.upci.edu.pe/handle/upci/125
@misc{renati/772613,
title = "Implementación de servicios digitales y la mejora del proceso de la gestión documental en el Ministerio de Educación del Perú",
author = "Huamanquispe Andrade, Ronald",
publisher = "Universidad Peruana de Ciencias e Informática",
year = "2020"
}
The Ministry of Education (MINEDU) is the governing body of national education policies and exercises its leadership through intergovernmental coordination and articulation with Regional and Local Governments, promoting mechanisms for dialogue and participation. The MINEDU aims to generate and promote educational opportunities of excellent quality, to identify that students and educational institutions achieve adequate and high quality learning. For this, it relies on its different addresses, units and offices, including the Office of Information Technology, which is responsible for providing the correct and evolutionary support of the different information systems, as well as the development of new information systems. . Among them is the document management system, which is responsible for carrying out document management in the MINEDU. Currently it has been identified that this system presents difficulties, regarding the process of attention of the documentary process, among them are the subprocesses of issuance and derivation of documents, this due to the institution lacks the implementation of various digital services, among them is The digital signature component, which allows to greatly improve the process of document care, the MINEDU lacks the electronic intermediation service, which allows to improve the time of notification of response of documents to the citizen. With the integration of the affected digital services, the MINEDU will be able to generate digital documents with legal validity, that is why the need arises to carry out the implementation of these digital services, since this improves the document management process in the Ministry of Education of Peru. That is why an extensive investigation has been carried out for the development of this thesis, with the determination to identify the needs of this problem. After having carried out the gathering of information and having met with the specialists of the Office of Citizen Attention (OACIGIED), it was obtained as a result that there is indeed a great need to improve the document management process. That is why an extensive investigation has been carried out for the development of this thesis, in order to identify the needs of this problem. After having carried out the gathering of information and having met with the specialists of the Office of Citizen Attention (OACIGIED), it was obtained as a result that there is indeed a great need to optimize the document management process.
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