Bibliographic citations
Villasante, M., (2020). Innovación del sistema de gestión de calidad en piezas fundidas en la planta de fundición Callao [Trabajo de suficiencia profesional, Universidad Nacional de Ingeniería]. http://hdl.handle.net/20.500.14076/22122
Villasante, M., Innovación del sistema de gestión de calidad en piezas fundidas en la planta de fundición Callao [Trabajo de suficiencia profesional]. PE: Universidad Nacional de Ingeniería; 2020. http://hdl.handle.net/20.500.14076/22122
@misc{renati/711651,
title = "Innovación del sistema de gestión de calidad en piezas fundidas en la planta de fundición Callao",
author = "Villasante Solano, María Yanet",
publisher = "Universidad Nacional de Ingeniería",
year = "2020"
}
This thesis work is focused on the implementation of the Quality Management System (QMS) in Callao Foundry, this Management system is based on the ISO 9001-2008-15 standard. For the implementation of the QMS, a diagnosis was conducted of the situation in which the company was found, focusing on the organization's compliance with the requirements of the ISO 9001 Standard, having these results it was possible to take the actions of how it would be carried out This implementation, for this we carry out the schematization of the entire organization in a process diagram, which can be seen clearly the interrelation between each of the areas, as well as the importance of the entire organization getting involved and be aware of the objectives to be achieved. Additionally, the work with some indicators such as rejected parts, reprocessed parts, with the results obtained, we were able to appreciate the economic losses and the increase in production times, which resulted in a process in chaos, parts out of demand and dissatisfied customers. The main objective of any organization is the satisfaction of its strategic partners, customers, suppliers and collaborators, throughout the organization This can be achieved by working in an organization with controlled processes, with procedures and evidence thereof (records), and above all by raising awareness and making employees identify with the organization, this is only achieved with leadership from each of the heads and good communication between them. The evaluation of human capital and its constant training should not be stopped because is a fundamental piece in success. That is why senior management plays a fundamental role in this regard and must promote this entire culture with the total conviction of the great positive impact that implementing a culture of Quality has. Finally, it can say that implementing the QMS is not an expense, a waste of time, but on the contrary, it is to achieve economic improvements, it is to have a very positive work environment, it is to be able to take continuous improvement actions, it is to achieve efficiently manage resources and objectives throughout the organization.
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