Bibliographic citations
Araujo, E., Prado, M. (2023). Calidad de atención y satisfacción en usuarios de la farmacia DUNAMIS Perú Lima-2022 [Universidad Privada de Huancayo Franklin Roosevelt]. http://repositorio.uroosevelt.edu.pe/handle/20.500.14140/1311
Araujo, E., Prado, M. Calidad de atención y satisfacción en usuarios de la farmacia DUNAMIS Perú Lima-2022 []. PE: Universidad Privada de Huancayo Franklin Roosevelt; 2023. http://repositorio.uroosevelt.edu.pe/handle/20.500.14140/1311
@misc{renati/691130,
title = "Calidad de atención y satisfacción en usuarios de la farmacia DUNAMIS Perú Lima-2022",
author = "Prado Hurtado, Maria Alejandrina",
publisher = "Universidad Privada de Huancayo Franklin Roosevelt",
year = "2023"
}
To determine the quality of care and satisfaction among users of the Dunamis Lima-2022 pharmacy. Methodology, type of research, descriptive; non-experimental cross-sectional design. The population was 2220 users of the Dunamis 2022 pharmacy, the representative sample will be 190 users. Results. There is a predominance of the female gender (61.6%), their ages are 36 to 45 years, they are Catholics, their level of education is high school and their marital status is cohabiting. Regarding user satisfaction according to the following dimensions: reliability, responsiveness, safety, empathy and tangible aspects of the Dunamis Lima pharmacy, they are satisfied in all dimensions.
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