Bibliographic citations
Cuenca, J., (2023). Calidad de atención y satisfacción en los usuarios de una botica de la provincia de Andahuaylas, Apurímac – 2022 [Universidad Privada de Huancayo Franklin Roosevelt]. http://repositorio.uroosevelt.edu.pe/handle/20.500.14140/1441
Cuenca, J., Calidad de atención y satisfacción en los usuarios de una botica de la provincia de Andahuaylas, Apurímac – 2022 []. PE: Universidad Privada de Huancayo Franklin Roosevelt; 2023. http://repositorio.uroosevelt.edu.pe/handle/20.500.14140/1441
@misc{renati/690063,
title = "Calidad de atención y satisfacción en los usuarios de una botica de la provincia de Andahuaylas, Apurímac – 2022",
author = "Cuenca Arroyo, Javier",
publisher = "Universidad Privada de Huancayo Franklin Roosevelt",
year = "2023"
}
The quality of care must be efficient in providing health services to users who need them; the objective is to determine the relationship between quality of care and user satisfaction in a pharmacy in the province of Andahuaylas. methodology, basic descriptive type and non-experimental design, descriptive correlational, sample of 208 users, technique and instrument: survey and questionnaire. results: 34.1% indicated a low level, 36.1% indicated a medium level and 29.8% a high level of quality of care. In conclusion, it is concluded that the higher the quality of care, the higher the satisfaction of the users of an apothecary's shop in the province of Andahuaylas 2022.
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