Bibliographic citations
Portillo, D., (2021). Ruta de servicios de atención a partir de la percepción de madres gestantes y del primer año de vida: antes y durante la COVID-19, en un distrito de Lima [Pontificia Universidad Católica del Perú]. http://hdl.handle.net/20.500.12404/19739
Portillo, D., Ruta de servicios de atención a partir de la percepción de madres gestantes y del primer año de vida: antes y durante la COVID-19, en un distrito de Lima []. PE: Pontificia Universidad Católica del Perú; 2021. http://hdl.handle.net/20.500.12404/19739
@mastersthesis{renati/526769,
title = "Ruta de servicios de atención a partir de la percepción de madres gestantes y del primer año de vida: antes y durante la COVID-19, en un distrito de Lima",
author = "Portillo Tinoco, Diego André",
publisher = "Pontificia Universidad Católica del Perú",
year = "2021"
}
Objective. This study aims to identify perceptions about the limitations and strengths of the route of delivery of care services for pregnant women during the last trimester and mothers with children up to their first year of life, before and during the COVID-19 pandemic, in Carabayllo. Methodology. A qualitative methodology was used, information was collected through in-depth interviews by telephone call to 20 participants: 4 pregnant women in the last trimester and 16 mothers with children from 0 to 12 months, who participated by informed consent. An inductive thematic analysis was carried out. Participants discussed their experiences during care and reconstructed, from their perspective, the care delivery route during the COVID-19 pandemic, compared to an established route in the country. Results / conclusions. It is seen that the route experienced by participants is concentrated in the public health sector. Even so, there are “leaks” or “shortcuts” when these services cannot cover or ensure complete and comprehensive care. It was found that mothers perceived various strengths and limitations regarding health care services, evaluating 4 relevant aspects for the quality of care: i) Orientation and information; ii) Warm treatment; iii) Organization of care and times of care; and iv) Services and equipment. Although the care delivery route should integrate other services offered by various institutions, the mothers indicated that they only have a reference from the RENIEC offices attached to the delivery health centers, due to the value of the DNI for accessing health services. It was found that there was less knowledge of CUNA MÁS services and educational and non-educational institutions; and service losses were observed due to the COVID-19 pandemic.
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