Bibliographic citations
Pisconte, Z., (2024). Plan de compromiso laboral para mejorar el desempeño laboral del personal de una droguería de la ciudad de Trujillo [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/36894
Pisconte, Z., Plan de compromiso laboral para mejorar el desempeño laboral del personal de una droguería de la ciudad de Trujillo [Tesis]. PE: Universidad Privada del Norte; 2024. https://hdl.handle.net/11537/36894
@mastersthesis{renati/523762,
title = "Plan de compromiso laboral para mejorar el desempeño laboral del personal de una droguería de la ciudad de Trujillo",
author = "Pisconte Elizalde, Zoila Esperanza",
publisher = "Universidad Privada del Norte",
year = "2024"
}
The objective of this research was to design a work commitment plan to improve the work performance of the staff of a drugstore in Trujillo city. The type of research was applied with a mixed approach, the level of research was purposeful descriptive and the research design was non-experimental cross-sectional or transectional, while the method used was deductive. The data collection techniques used were the interview and the survey and, as data collection instruments, the interview guide was used, which was applied to two (2) management-level employees, and the questionnaire, which was applied to eighteen (18) operational level employees. The result was the development of a work commitment plan, based on the strategies for each dimension of the staff's work performance, which in this work have been considered productivity, behavior and motivation.
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