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Rugel, R., (2022). Gestión por procesos y su impacto en la productividad de la comercializadora Cosuva S.A.C., Trujillo 2019 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/30495
Rugel, R., Gestión por procesos y su impacto en la productividad de la comercializadora Cosuva S.A.C., Trujillo 2019 [Tesis]. PE: Universidad Privada del Norte; 2022. https://hdl.handle.net/11537/30495
@misc{renati/520672,
title = "Gestión por procesos y su impacto en la productividad de la comercializadora Cosuva S.A.C., Trujillo 2019",
author = "Rugel Zapata, Rhai Carlos",
publisher = "Universidad Privada del Norte",
year = "2022"
}
Title: Gestión por procesos y su impacto en la productividad de la comercializadora Cosuva S.A.C., Trujillo 2019
Authors(s): Rugel Zapata, Rhai Carlos
Advisor(s): Boñón Silva, Cesia Elizabeth
OCDE field: https://purl.org/pe-repo/ocde/ford#2.11.00
Issue Date: 8-Feb-2022
Institution: Universidad Privada del Norte
Abstract: La presente investigación tiene como principal objetivo determinar el impacto de la gestión
por procesos en la productividad de la Comercializadora Cosuva S.A.C, Trujillo en el año
2019. En particular, el diseño de la investigación corresponde a un diseño Pre-Experimental,
la población y muestra estuvo conformada por los 3 procesos que conforman a la empresa
abastecimiento, producción y ventas. Asimismo, se utilizaron como instrumentos, al
cuestionario y a las fichas de recolección de datos, que fueron validadas por un juicio de
expertos. Para determinar la influencia en los datos (se utilizó la prueba estadística T
Student, y según los resultados obtenidos se concluye que existen diferencias para cada uno
de los indicadores evaluados participación de pedidos atendidos (tiene un p= 0.0017),
participación de productos defectuosos un p=0.0015, y productividad general (p= 0.013),
Finalmente, del análisis económico se obtiene un beneficio de S/14,331.84 (VAN), una tasa
de retorno del 24.04 % (TIR), y un índice de rentabilidad de 1.97, que indica que indica que
los beneficios superan los costos en 0.97 veces (B/C)
The main objective of this research is to determine the impact of process management on the productivity of The Marketer Cosuva S.A.C, Trujillo in 2019. In particular, the design of the research corresponds to a pre-Experimental design, the population and sample was made up of the 3 processes that make up the company sourcing, production and sales. They were also used as instruments, to the questionnaire and data collection sheets, which were validated by an expert judgement. To determine the influence on the data (the T-Student statistical test was used, and according to the results obtained it is concluded that there are differences for each of the indicators evaluated participation of orders served (has a p. 0.0017), participation of defective products a p.0.0015, and general productivity (p. 0.013), Finally, from the economic analysis you get a profit of S/14,331.84 (VAN), a return rate of 24.04 % (TIR), and a rate of return of 1.97, indicating that profits exceed costs by 0.97 times (B/C)
The main objective of this research is to determine the impact of process management on the productivity of The Marketer Cosuva S.A.C, Trujillo in 2019. In particular, the design of the research corresponds to a pre-Experimental design, the population and sample was made up of the 3 processes that make up the company sourcing, production and sales. They were also used as instruments, to the questionnaire and data collection sheets, which were validated by an expert judgement. To determine the influence on the data (the T-Student statistical test was used, and according to the results obtained it is concluded that there are differences for each of the indicators evaluated participation of orders served (has a p. 0.0017), participation of defective products a p.0.0015, and general productivity (p. 0.013), Finally, from the economic analysis you get a profit of S/14,331.84 (VAN), a return rate of 24.04 % (TIR), and a rate of return of 1.97, indicating that profits exceed costs by 0.97 times (B/C)
Link to repository: https://hdl.handle.net/11537/30495
Discipline: Ingeniería Empresarial
Grade or title grantor: Universidad Privada del Norte. Facultad de Ingeniería
Grade or title: Ingeniero Empresarial
Juror: Florián Castillo, Odar Roberto; Vega Gavidia, Edward Alberto; Ovalle Paulino, Denis Christian
Register date: 2-Jun-2022
This item is licensed under a Creative Commons License