Bibliographic citations
Silva, K., (2022). Factores que intervienen en el proceso de selección de personal en el área comercial de una entidad financiera en la ciudad de Lima, en el año 2021 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/32937
Silva, K., Factores que intervienen en el proceso de selección de personal en el área comercial de una entidad financiera en la ciudad de Lima, en el año 2021 [Tesis]. PE: Universidad Privada del Norte; 2022. https://hdl.handle.net/11537/32937
@misc{renati/518627,
title = "Factores que intervienen en el proceso de selección de personal en el área comercial de una entidad financiera en la ciudad de Lima, en el año 2021",
author = "Silva Puris, Karen Gianina",
publisher = "Universidad Privada del Norte",
year = "2022"
}
The objective of this research is to describe the factors that intervene in the personnel selection process in the commercial area of a financial institution in the city of Lima, in the year 2021. The research methodology is of quantitative approach, non-experimental design of transversal cut and descriptive scope or level. A non-statistical convenience sample of 18 employees from the commercial area of an agency of a financial institution was used. The survey technique was used, and the questionnaire validated by UPN experts was used as an instrument. In the results it was found that the variable personnel selection the opinion of the respondents was 66.7% of a medium level and around the dimensions also an opinion of medium level was obtained at 83.3% in personnel recruitment, while in the evaluation dimension there is an opinion of the respondent at medium level with 55.6%, as for the personnel recruitment dimension the opinion of the respondent was of medium level at 72.2% and finally the induction dimension the respondent had an opinion of high level at 94.4%. Therefore, it can be determined that the factors involved in the personnel selection process have a connotation of relevance for the commercial area of the financial institution. The conclusions determined that the commercial area of an agency of a financial institution has an acceptable personnel selection process.
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