Bibliographic citations
Aliaga, C., Quezada, J. (2017). Influencia de la motivación del personal (FOH) en la rentabilidad económica del restaurant TGI fridays Trujillo – La Libertad [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/11601
Aliaga, C., Quezada, J. Influencia de la motivación del personal (FOH) en la rentabilidad económica del restaurant TGI fridays Trujillo – La Libertad [Tesis]. PE: Universidad Privada del Norte; 2017. https://hdl.handle.net/11537/11601
@misc{renati/518220,
title = "Influencia de la motivación del personal (FOH) en la rentabilidad económica del restaurant TGI fridays Trujillo – La Libertad",
author = "Quezada Rodríguez, Jhiannina Mirella",
publisher = "Universidad Privada del Norte",
year = "2017"
}
ABSTRACT The thesis entitled “Influence of staff motivation (FOH) on the economic profitability of TGI Fridays Trujillo - La Libertad“, had as its general objective: To describe, in what way staff motivation (FOH) influences the economic profitability of the Restaurant TGI Fridays - Trujillo 2017. Likewise, the following hypothesis was formulated: The relationship between staff motivation (FOH) and the economic profitability of TGI Fridays Trujillo - La Libertad restaurant, in the first half of this year 2017, is direct And moderate. For this purpose, a descriptive design was selected Ex post facto, and using two instruments: Survey Sheet and Interview Guide for the personnel selected in the study, the following conclusions were obtained: The level of motivation in the staff (FOH) of the TGI Fridays restaurant – Trujillo, during the first half of this year 2017, was very good. The TGI Fridays restaurant’s average customer base during the first half of this year 2017 was: 6 133. The average sales of the TGI Fridays restaurant during the first half of this year 2017 was 182,333 soles. The average net profit of the TGI Fridays restaurant during the first half of this year 2017 was 18 650 soles. As you can see, the expected result was that there was a direct and positive relationship between ls variables, however, it has been the opposite, so we dare to recommend some actions that should be carried out by the Board or the managers in charge of The company that supports TGI Fridays. KEYWORDS: bartender, ex post fact, TGI, FOH, TGI fridays, economic profitability.
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