Bibliographic citations
Carranza, G., (2019). Satisfacción laboral y su influencia en el desempeño de los colaboradores del área de programas sociales de una municipalidad del departamento de Cajamarca [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/15111
Carranza, G., Satisfacción laboral y su influencia en el desempeño de los colaboradores del área de programas sociales de una municipalidad del departamento de Cajamarca [Tesis]. PE: Universidad Privada del Norte; 2019. https://hdl.handle.net/11537/15111
@mastersthesis{renati/517210,
title = "Satisfacción laboral y su influencia en el desempeño de los colaboradores del área de programas sociales de una municipalidad del departamento de Cajamarca",
author = "Carranza Medina, Gavi Elita",
publisher = "Universidad Privada del Norte",
year = "2019"
}
In the present investigation, it was proposed to determine the extent to which job satisfaction influences the performance of employees in the social programs area of a municipality in the department of Cajamarca. A sample was taken of 50 employees, both contracted and appointed, ranging from 19 to 55 years, to whom the Work Satisfaction Scale -Sonia Palma and the Work Performance Inventory were applied. Which were evaluated and validated. The results showed a bilateral significance of .005 (sig. <.01), this confirms the hypothesis, that’s means that job satisfaction positively and significantly influences the performance of employees in the social programs area of a municipality in Cajamarca. It was also found that 62% have a regular level of satisfaction, 28% partial satisfaction and 4% high satisfaction, and 92% showed a high level of work performance, while 8% show partial performance. In the first part, we present the Approach to the Research Problem; Next, the Theoretical Framework is merely detailed, in which the Antecedents and relevant aspects related to the investigation were exposed. Likewise, the hypothesis is put forward, as well as the proposal, thus elaborating an improvement and strengthening plan for the area of social programs for the benefit of the collaborators of that area. On the other hand, regarding the methodological aspect, this study was conducted from a quantitative approach, and the type of research according to its purpose was applied, with a level of causal or correlational research, using the method of analysis - synthesis and deductive - inductive, with a non-experimental or descriptive design; having as a unit of analysis the collaborators of the area of social programs. Also, we will find the Statistical Data Analysis. As well as, the Analysis and the discussion of Results of the investigation. Finally, the Conclusions and Recommendations are presented.
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