Bibliographic citations
Mendoza, E., (2019). Las habilidades directivas y el desempeño laboral de los colaboradores del área de distribución de una empresa de servicio courier, Callao 2019 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/22226
Mendoza, E., Las habilidades directivas y el desempeño laboral de los colaboradores del área de distribución de una empresa de servicio courier, Callao 2019 [Tesis]. PE: Universidad Privada del Norte; 2019. https://hdl.handle.net/11537/22226
@mastersthesis{renati/511812,
title = "Las habilidades directivas y el desempeño laboral de los colaboradores del área de distribución de una empresa de servicio courier, Callao 2019",
author = "Mendoza Zenozain, Eluard Alexander",
publisher = "Universidad Privada del Norte",
year = "2019"
}
The general objective of this study is to establish whether there is a relationship between the managerial skills and the work performance of employees in the distribution area of a Courier service company, Callao 2019. In this sense, the general hypothesis was conceived: managerial skills and job performance of employees in the distribution area of a Courier service company. The research design is non-experimental: descriptive - correlational, cross-sectional; having as a single technique the survey and as an instrument the questionnaire (1 per variable, which contained 10 statements), the collected data were processed by software SPSS version 25, which helped to test the hypothesis. The study sample consisted of the population of 30 employees belonging to the distribution area. The results obtained helped to demonstrate that, if there is a relationship between the managerial skills and the work performance of the employees of the distribution area of a Courier service company, having as a basis the Spearman correlation coefficient of 0.885 for which it is considered a Very strong positive correlation with which the null hypothesis is rejected and the alternative hypothesis is accepted.
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