Bibliographic citations
Colorado, C., (2015). Implementación de un software de historias clínicas en una clínica de Cajamarca para mejorar el nivel de satisfacción del paciente [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/10953
Colorado, C., Implementación de un software de historias clínicas en una clínica de Cajamarca para mejorar el nivel de satisfacción del paciente [Tesis]. PE: Universidad Privada del Norte; 2015. https://hdl.handle.net/11537/10953
@mastersthesis{renati/511481,
title = "Implementación de un software de historias clínicas en una clínica de Cajamarca para mejorar el nivel de satisfacción del paciente",
author = "Colorado Manya, Carlos Valentín",
publisher = "Universidad Privada del Norte",
year = "2015"
}
ABSTRACT The significant development of information technology in the world has changed the way people interact. We can see this change in the activities we do every day: communication, education, trade, among other activities. Medical care is not immune to these changes. Worldwide it is developing software for the management of information generated during the, better known as health care history, this information is sacred and must be properly stored and protected to ensure confidentiality and accessibility. However, not all medical institutions are using tools to manage the information generated in the doctor-patient relationship, ie using a manual means to store this information, creating problems at the time of care, analyze the case of clinic Cajamarca, since the process of locating stories are complicated, illegible shown in the registered information, disorganization in the formats used, incomplete information, standardized information, which directly affects the quality of information provided and the level of patient satisfaction. This thesis presents as a proposal to implement a medical record software to improve the management and quality of information you get from the relationship generated during medical care. In this thesis the main activities of the development process and implementation of a software medical records under the SCRUM approach and clinical standards like HL7, CIE-10, which also will be displayed in a Visual Basic 2013 environment as a development platform and engine will be described SQL Server 2008 data is then presented and the results of analysis of the quality of information recorded in the medical records and the level of patient satisfaction before and after the implementation of the software will be analyzed, which will allow us to determine the level of influence of the implementation of a software medical records at the level of patient satisfaction.
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