Bibliographic citations
Pérez, A., Quispe, J. (2018). Gestión por procesos y su relación con la productividad laboral de los colaboradores del área de créditos de la cooperativa de ahorro y crédito NSR Cajamarca, 2018 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/14543
Pérez, A., Quispe, J. Gestión por procesos y su relación con la productividad laboral de los colaboradores del área de créditos de la cooperativa de ahorro y crédito NSR Cajamarca, 2018 [Tesis]. PE: Universidad Privada del Norte; 2018. https://hdl.handle.net/11537/14543
@misc{renati/449825,
title = "Gestión por procesos y su relación con la productividad laboral de los colaboradores del área de créditos de la cooperativa de ahorro y crédito NSR Cajamarca, 2018",
author = "Quispe Cieza, Jeiner",
publisher = "Universidad Privada del Norte",
year = "2018"
}
The present investigation was carried out with the objective of determine the relation of the management by processes with the labor productivity of the collaborators of the area of credits of the Cooperativa de Ahorro y Credito NSR Cajamarca, 2018. The research methodology that was used according to its design It was not experimental and correlational, the quantitative - inductive deductive method was used, with a transversal design and explanatory studies. The population consisted of 8 employees of the COOPAC credit area, the survey technique was used for data collection and the instrument was a questionnaire of 23 questions, in which 6 were in reference to the independent variable and 17 to the dependent variable; the data were processed through the statistical program IBM SPSS (Statistical Product and Service Solutions) version 2.4, where the tables and statistical processing were performed and according to the results obtained it was determine that there is a positive and significant relationship of the management by processes with the labor productivity of the collaborators of the credit area of the Savings and Credit Cooperative NSR Cajamarca, 2018.
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