Bibliographic citations
Sanchez, G., (2024). La intención de rotación y la adaptabilidad al cambio de los colaboradores del área comercial de una entidad de servicios educativos de la ciudad de Cajamarca en el año 2022 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/37078
Sanchez, G., La intención de rotación y la adaptabilidad al cambio de los colaboradores del área comercial de una entidad de servicios educativos de la ciudad de Cajamarca en el año 2022 [Tesis]. PE: Universidad Privada del Norte; 2024. https://hdl.handle.net/11537/37078
@mastersthesis{renati/442075,
title = "La intención de rotación y la adaptabilidad al cambio de los colaboradores del área comercial de una entidad de servicios educativos de la ciudad de Cajamarca en el año 2022",
author = "Sanchez Cespedes, Gabriela Beatriz",
publisher = "Universidad Privada del Norte",
year = "2024"
}
The objective of this study is to determine the relationship between the intention of rotation and the adaptability to change of the collaborators of the commercial area of an educational services entity in the city of Cajamarca in the year 2022. The methodology applied in this thesis is a quantitative approach, correlational-descriptive level, non-experimental and cross-sectional design, applied to a population of 35 collaborators of the commercial area of a higher-level educational services organization. To achieve the objective, a survey prepared by the author and validated by the judgment of experts in human resources was used as an instrument. This instrument has 61 items under the Likert scale with five response options. The results of the investigation showed a positive, high and significant relationship between the variables intention to rotate and adaptability to change of the collaborators of the commercial area of a higher educational services entity in Cajamarca, with a Pearson coefficient of 0.691 (p-value < 0.01). In addition, as a result of this study, it was found that the main factors that influence the sample's intention to rotate are the working conditions offered in said area and company, so it is recommended to implement strategies that improve aspects related to relationships. interpersonal relationships, organizational support, job security, compensation, and resources.
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