Bibliographic citations
Urquizo, S., (2023). Proceso de inscripción y matricula en el área de capacitación de una universidad privada de Lima, en el año 2022 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/35597
Urquizo, S., Proceso de inscripción y matricula en el área de capacitación de una universidad privada de Lima, en el año 2022 [Tesis]. PE: Universidad Privada del Norte; 2023. https://hdl.handle.net/11537/35597
@misc{renati/435200,
title = "Proceso de inscripción y matricula en el área de capacitación de una universidad privada de Lima, en el año 2022",
author = "Urquizo Chavez, Sheylla Allison Mariella",
publisher = "Universidad Privada del Norte",
year = "2023"
}
This research aimed to describe the process of enrollment and enrollment in the training area of a private university in Lima, for this reason the following question was asked: How is the registration and enrollment process in the training area of a private university in Lima, in 2022? Methodologically, the research was applied to the descriptive, non-experimental and cross-sectional approach. For this technique, it was observed and contrasted with the registration and registration procedure documents, training area processes and management indicators. The population was composed of the study unit of the training area of a private university in Lima and no sample was applied. The descriptive results in relation to the strategic process showed that in 2020, a better percentage was obtained than in 2021, which there was a difference of 4%, for the recruitment of students interested in specialization courses. In the operational process it was verified that in 2020, a higher percentage was obtained than in 2021, which differentiates a 7% goal fulfillment of students enrolled per course, and for the satisfaction indicator it was evidenced that in 2020 there will be no the satisfaction survey for the pandemic was applied and that by 2021 100% compliance was reached. Next, for the support process, it was evidenced that in 2020, a higher percentage was achieved than in 2021, with a variety of 1%, since due to the pandemic a couple of courses were closed for not having reached the sales goal, by 2021, 3% was reached and in 2020, 4% of withdrawn students. The results in response to the specific objectives by describing the strategic process, operational process and support process have been achieved. It was concluded that the description of the objectives allowed the educational entity to continue maintaining its work in the strategic and support process. In the operational process, activities must be followed up for an effective procedure.
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