Bibliographic citations
Huamanchumo, E., Aguilar, A. (2018). La influencia de la cultura organizacional en el desempeño laboral de los colaboradores del área de cobranza de la empresa Asescom RJ abogados, oficina San Isidro Trujillo, 2018 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/13697
Huamanchumo, E., Aguilar, A. La influencia de la cultura organizacional en el desempeño laboral de los colaboradores del área de cobranza de la empresa Asescom RJ abogados, oficina San Isidro Trujillo, 2018 [Tesis]. PE: Universidad Privada del Norte; 2018. https://hdl.handle.net/11537/13697
@misc{renati/430580,
title = "La influencia de la cultura organizacional en el desempeño laboral de los colaboradores del área de cobranza de la empresa Asescom RJ abogados, oficina San Isidro Trujillo, 2018",
author = "Aguilar Carranza, Alexander Luis",
publisher = "Universidad Privada del Norte",
year = "2018"
}
The present investigation "Influence of the organizational culture in the performance of the collaborators of the area of the defense company" Asescom Rj Abogados, San Isidro Trujillo office, 2018 "the main objective is to determine the impact or influence of the independent variable in the dependent, and the specific objective to describe the level of organizational culture and work performance within the organization and analyze the dimensions that integrate into the organizational culture (innovation and risk, attention to detail, orientation to personal results and equipment, aggressiveness and safety) as well as work performance (assistance, punctuality, resource management, leadership, personal presentation, internal communication, personal development and creativity) in such a way that allows us to identify the capacities and strengths in the collection area of Asescom Rj Abogados Confirming that a good organizational culture has a positive influence in the work performance, giving rise to the collaborators of the area of the community reach their goals and objectives, both personal and organizational, also improve the working relationship, that motivated workers and with a high degree of loyalty and commitment to the organization, becoming an important advantage for the challenges and have opportunity for continuous improvement. The study is developed in a quantitative approach, using a transactional or transversal correlational design and the method used in the deductive, inductive and hypothetical deductive. In order to obtain the information, 30 employees from the Collection area of Asescom Rj Abogados are used as an opinion polling instrument on the population. Use a questionnaire to collect data on variables, with a scale of five categories (totally disagree, disagree, neither agree nor disagree, agree and totally agree). For the reliability of the instrument, the " Splift-half" method was used, which consists in finding the Pearson correlation coefficient for organizational culture and job performance. The Pearson statistic throws a 0.581 that allows to establish a significant correlation between quality and service and variables and for the test of hypothesis the value of 0.007% is observed lower than the level of significance 5% that establishes that if there is significant correlation in the variable culture and performance. Finally, we determine that there is a directly proportional correlation in the variables, that is, a mayor organizational culture with a higher labor performance and a lower organizational culture, less job performance. In Asescom Rj Abogados there is a strong organizational culture and this positive influence on job performance, however the dimensions of work safety and orientation to personal results and equipment have to be reinforced.
This item is licensed under a Creative Commons License