Bibliographic citations
Palomino, A., Cespedes, S. (2024). Propuesta de mejora del nivel de servicio en una empresa comercializadora de productos ortopédicos y médicos, mediante la gestión de inventarios [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/674521
Palomino, A., Cespedes, S. Propuesta de mejora del nivel de servicio en una empresa comercializadora de productos ortopédicos y médicos, mediante la gestión de inventarios [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2024. http://hdl.handle.net/10757/674521
@misc{renati/419124,
title = "Propuesta de mejora del nivel de servicio en una empresa comercializadora de productos ortopédicos y médicos, mediante la gestión de inventarios",
author = "Cespedes Noriega, Salomon Sebastian",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2024"
}
The central theme of this research seeks to increase the level of service in a company in the commerce sector, applying Forecasting, Cycle Counting and Stock Policy (r,Q). The implementation and application of the previously mentioned engineering tools will allow to increase the level of service in a company, improve the precision of forecasts, reduce the inaccuracy of inventories and improve stock control. In the first chapter, the global context of the commerce sector is mentioned and contrasted with the national reality, in the same way the tools and methodologies are defined, which will be used for the proposed model. In chapter two, the roots that cause the low level of service of the wheelchair product are detailed, and how they are supported. In the third chapter, the implementation of the tools is presented. In the last chapter, the viability of the project is verified through the results of the pilot and simulation of the proposal. At the end of this work, it is determined that the joint application of the tools included in the proposal manages to increase order fulfillment. In addition, the importance of the procedures in each of the processes and their monitoring was confirmed. It is also important to mention the commitment of workers, for which they must first be sensitized and educated about the importance of their role in the marketing process and management of the supply chain.
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