Bibliographic citations
Monrroy, M., Orrillo, M. (2024). Implementación de metodología OKR para la óptima gestión y los costos de las importaciones realizadas por la empresa Eurotek Motorsports [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/674282
Monrroy, M., Orrillo, M. Implementación de metodología OKR para la óptima gestión y los costos de las importaciones realizadas por la empresa Eurotek Motorsports [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2024. http://hdl.handle.net/10757/674282
@misc{renati/418793,
title = "Implementación de metodología OKR para la óptima gestión y los costos de las importaciones realizadas por la empresa Eurotek Motorsports",
author = "Orrillo Ayarza, Mirella Yaritza",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2024"
}
The company Eurotek is positioned as a highly specialized company in the repair of high-end automobiles, which allows the company to prospect a future growth in the entire line of services it offers. The objective of this work is to define the points of improvement and present alternative solutions to achieve the objective set by the company; to this end, the research question has been posed: What is the main problem presented by the integral management of Eurotek with respect to the attention of its services? In this context, it is evident that the business unit of sale and repair of parts and accessories for motor vehicles is the one that presents the greatest management and cost problems in the import process they perform. The research question is answered through the diagnosis and information gathering with a qualitative, phenomenological and ethnographic approach, which has been developed through meetings and semi-structured in-depth interviews; likewise, a document review and the development of a Pareto diagram for the initial diagnosis and definition of the problem have been carried out. Taking this into account, the following solution alternatives are presented: Implementation of ERP Control and Monitoring; Implementation of Balance Scorecard methodology and Implementation of OKR Methodology; recommending the use of OKR methodology as the most optimal for the improvement and growth of Eurotek; based on an analysis of operational, financial and strategic criteria at all levels.
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