Bibliographic citations
Tello, G., Seferino, Z. (2023). FALTA DE DEFINICION DEL PROCEDIMIENTO DE COMPRAS PARA LA ATENCIÓN DE LOS REQUERIMIENTOS DEL AREA OPERATIVA DE UN OPERADOR LOGISTICO [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/670576
Tello, G., Seferino, Z. FALTA DE DEFINICION DEL PROCEDIMIENTO DE COMPRAS PARA LA ATENCIÓN DE LOS REQUERIMIENTOS DEL AREA OPERATIVA DE UN OPERADOR LOGISTICO [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2023. http://hdl.handle.net/10757/670576
@misc{renati/410475,
title = "FALTA DE DEFINICION DEL PROCEDIMIENTO DE COMPRAS PARA LA ATENCIÓN DE LOS REQUERIMIENTOS DEL AREA OPERATIVA DE UN OPERADOR LOGISTICO",
author = "Seferino Robles, Zayda Danessa",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2023"
}
The present research was carried out with the purpose of defining and developing a proposal for improvement for the purchasing procedure of the company, which operates as a logistics operator called Chazki, with the purpose of proposing an improvement that impacts in the administrative area and promote a better performance in the attention of the operational area and therefore to other functional areas; specifying an ordering of tasks, transparency in purchasing execution and optimization of delivery times to the internal customer. The research showed the absence of accurate and detailed management of requests by the administrative area. In the analysis that was carried out through the information obtained in the interviews to the administrative staff, it was very useful since it guided the development of resolution options based on the needs of the case. Finally, a procedures manual for the administration area is proposed as a solution, specifically for internal requests, which allows efficient flow and effective monitoring, and beginning more competitive management.
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