Bibliographic citations
Velazco, M., Cairo, K. (2023). Propuesta de Mejora del Clima Laboral para los Colaboradores de Alteliza, una Empresa de Servicios [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/669904
Velazco, M., Cairo, K. Propuesta de Mejora del Clima Laboral para los Colaboradores de Alteliza, una Empresa de Servicios [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2023. http://hdl.handle.net/10757/669904
@misc{renati/408999,
title = "Propuesta de Mejora del Clima Laboral para los Colaboradores de Alteliza, una Empresa de Servicios",
author = "Cairo Aparicio, Katherine Maggie",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2023"
}
This paper presents an analysis of the operator’s perception about the organizational climate of Alteliza, a service company. The main purpose of this analysis is to provide a solution in order to improve the work environment. The first chapter presents the context in which the company operates, an analysis of the environment is carried out. Moreover, relevant aspects such as certifications and market position are described, and a diagnosis of the current problematic situation will be presented. In the second chapter will include the theoretical framework related to the problematic situation, background information, and a justification of the importance of the problem. Likewise, the 3 best alternative solutions will be presented. In the third chapter, the justification of the chosen alternative will be carried out, supported by a comparative table with the other options. Furthermore, the implications that this choice entails in aspects such as: operational, financial, administrative, among others, will be detailed. Finally, conclusions and recommendations based on the research carried out will be provided.
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