Bibliographic citations
Murillo, Y., Castro, D. (2022). Influencia del liderazgo responsable en el desempeño de los colaboradores en empresas de servicios turísticos, Lima Metropolitana en el 2021 [Tesis, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/662280
Murillo, Y., Castro, D. Influencia del liderazgo responsable en el desempeño de los colaboradores en empresas de servicios turísticos, Lima Metropolitana en el 2021 [Tesis]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2022. http://hdl.handle.net/10757/662280
@misc{renati/400992,
title = "Influencia del liderazgo responsable en el desempeño de los colaboradores en empresas de servicios turísticos, Lima Metropolitana en el 2021",
author = "Castro Hernández, Danny Ester",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2022"
}
This research work aimed to explain the influence of responsible leadership on the performance of employees in tourism service companies, Metropolitan Lima in 2021. Given the situation of uncertainty caused by COVID-19, the presence of the leader who In his leadership role, he directs the transition and adaptation of the new ways of working in organizations, where managers had to guarantee the well-being of their collaborators and their good performance, developing and implementing organizational strategies through adequate decision-making. The research design used in this study is non-experimental of the cross-sectional type, with an explanatory scope and a sample of 377 employees of companies that provide tourist services in Metropolitan Lima. Likewise, a Likert scale questionnaire was used as a data collection tool. It was obtained as a result through linear regression that responsible leadership and job performance have a causal relationship. In other words, responsible leadership significantly influences the performance of employees according to the coefficient of Determination, which is R2=0.31, where it can be seen that there is a significant influence of responsible leadership on the job performance of the workers of the tourist services sector.
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