Bibliographic citations
Loo, D., Mariátegui, R. (2020). Digitalización del proceso aduanero y su relación con la operatividad aduanera del puerto del Callao durante el periodo 2016 - 2020 [Tesis, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/653491
Loo, D., Mariátegui, R. Digitalización del proceso aduanero y su relación con la operatividad aduanera del puerto del Callao durante el periodo 2016 - 2020 [Tesis]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2020. http://hdl.handle.net/10757/653491
@misc{renati/392417,
title = "Digitalización del proceso aduanero y su relación con la operatividad aduanera del puerto del Callao durante el periodo 2016 - 2020",
author = "Mariátegui Villafani, Rafael Luigi",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2020"
}
The present investigation has as principal purpose to determinate the relation between the digitization of customs processes and the customs operability in the port of Callao during the period of 2016 - 2020. It is worth noting that the local Custom presents some deficiencies in their processes, which complicates the ideal development of international commerce. However, the new TICs allows the implementation of processes that contribute to offer a better quality of customs service. In order to analyze the impact of the digitization on the customs operability in the port of Callao in the mentioned period, a quantitative research has been done, which uses a questionnaire as a research tool. It was applied to 50 customs brokers that are part of the 111 customs brokers that represents the 80% of the customs clearances in the 2018. In this way, it was found, through a quantitative methodology, with a non-experimental descriptive and correlational type, that the improvement in the activities of the customs operation: operation time, employees and the amount of customs clearance have a high degree of influence on development from customs. Likewise, it is considered necessary to invest in the digitization of processes to improve the growth of foreign trade, such as the proposal to digitize the red channel.
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