Bibliographic citations
Vásquez, A., (2020). Diseño de un Sistema de Gestión de Seguridad de Información para la empresa Neointel SAC basado en la norma ISO/IEC 27001:2013 [Tesis, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/652123
Vásquez, A., Diseño de un Sistema de Gestión de Seguridad de Información para la empresa Neointel SAC basado en la norma ISO/IEC 27001:2013 [Tesis]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2020. http://hdl.handle.net/10757/652123
@misc{renati/390594,
title = "Diseño de un Sistema de Gestión de Seguridad de Información para la empresa Neointel SAC basado en la norma ISO/IEC 27001:2013",
author = "Vásquez Ojeda, Agustín Wilmer",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2020"
}
This thesis work aims to Design an Information Security Management System (ISMS), to improve the quality of the service of the Call Center of the company Neointel SAC. In this sense, this model details the most effective way in which the Call Center will deal with its information security risks, based on Annex A of ISO / IEC 27001: 2013, which allows reducing and mitigating the risks of information assets. Likewise, the technological vulnerabilities to which the Call Center is exposed can be reduced. On the other hand, the design of this work allows us to classify the main information assets, as well as to determine the main information risks to which they are exposed and how the information security risks aligned with the objectives of deal. Finally, the roles and responsibilities within the organizational structure of an Information Security Management System (ISMS) are defined and a risk treatment plan on information assets is proposed, which has allowed the establishment of company its own security procedures, which can be seen in the policies that comprise it.
This item is licensed under a Creative Commons License