Bibliographic citations
Caballero, N., (2022). Habilidades Blandas y Comunicación Interna en los colaboradores de una entidad Financiera de Trujillo - 2021 [Tesis, Universidad Privada Antenor Orrego - UPAO]. https://hdl.handle.net/20.500.12759/9928
Caballero, N., Habilidades Blandas y Comunicación Interna en los colaboradores de una entidad Financiera de Trujillo - 2021 [Tesis]. PE: Universidad Privada Antenor Orrego - UPAO; 2022. https://hdl.handle.net/20.500.12759/9928
@mastersthesis{renati/381192,
title = "Habilidades Blandas y Comunicación Interna en los colaboradores de una entidad Financiera de Trujillo - 2021",
author = "Caballero Cornejo, Nicol Jhonatan",
publisher = "Universidad Privada Antenor Orrego - UPAO",
year = "2022"
}
The purpose of the current investigation is to determine the relationship of soft skills related to internal communication in the collaborators of a financial institution in Trujillo - 2021. The methodology is based on a basic - non-experimental type study, using the type design. correlational descriptive, which consists of an anonymous and self-administered questionnaire. The applied sample is non-probabilistic and is made up of 30 surveys that will be applied to the collaborators of a financial entity of the City of Trujillo. In the data collection for the technique used was the survey. Which, was obtained, resulted in a highly significant relationship (Sig. <0.01), between Soft Skills and Internal Communication in the collaborators of a Financial Entity of Trujillo - 2021, finding a Pearson Coefficient of 0.955, indicating that improving Soft Skills improves Internal Communication. In conclusion, it was obtained that Soft Skills is a great tool within financial institutions because it helps improve the relationship between employees, being more friendly, committed, and productive, allowing positive results and good internal communication.
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