Bibliographic citations
Huertas, L., Ruiz, Y. (2022). Influencia de la inteligencia emocional en el desempeño laboral de los colaboradores de la entidad pública “Servicio de Administración Tributaria” – Piura, 2021 [Tesis, Universidad Privada Antenor Orrego. Facultad de Ciencias Económicas]. https://hdl.handle.net/20.500.12759/9355
Huertas, L., Ruiz, Y. Influencia de la inteligencia emocional en el desempeño laboral de los colaboradores de la entidad pública “Servicio de Administración Tributaria” – Piura, 2021 [Tesis]. PE: Universidad Privada Antenor Orrego. Facultad de Ciencias Económicas; 2022. https://hdl.handle.net/20.500.12759/9355
@misc{renati/380423,
title = "Influencia de la inteligencia emocional en el desempeño laboral de los colaboradores de la entidad pública “Servicio de Administración Tributaria” – Piura, 2021",
author = "Ruiz Castro, Yoryina",
publisher = "Universidad Privada Antenor Orrego. Facultad de Ciencias Económicas",
year = "2022"
}
The present investigation entitled ““Influence of emotional intelligence on the work performance of employees of the public entity Servicio de Administración Tributaria - Piura, 2021““, had as its main objective to identify the influence of emotional intelligence on the work performance of employees of the public entity Servicio de Administración Tributaria de Piura, 2021. The beginning of the investigation was the development of the study problem, with which the following question was reached: How does emotional intelligence influence the work performance of the employees of the public entity Servicio de Administración Tributaria de Piura, 2021? for which the following hypothesis was raised: Emotional intelligence significantly influences the work performance of employees of the public entity Servicio de Administración Tributaria de Piura, 2021. The technique was used correlational contracting. We worked with a population composed of both men and women from the different areas of the institution with a total of 94 collaborators, where a sample of 38 collaborators was considered, who have been selected based on an inclusion criterion;collaborators who carry out remote work. As instrumented, the questionnaire wasapplied. To determine the influence of emotional intelligence on job performance,the Rho - Spearman statistical method was used, through which it was possible to conclude that there is a moderate influence, with a correlation result of 0.596 and a significance level of 0.000, which means that we accept the alternative hypothesis.
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