Bibliographic citations
Vera, M., (2023). Sistema de planificación de recursos empresariales y su incidencia en los procesos operativos de las MYPES, Cajamarca - 2021 [Tesis, Universidad Privada Antenor Orrego]. https://hdl.handle.net/20.500.12759/10762
Vera, M., Sistema de planificación de recursos empresariales y su incidencia en los procesos operativos de las MYPES, Cajamarca - 2021 [Tesis]. PE: Universidad Privada Antenor Orrego; 2023. https://hdl.handle.net/20.500.12759/10762
@misc{renati/380147,
title = "Sistema de planificación de recursos empresariales y su incidencia en los procesos operativos de las MYPES, Cajamarca - 2021",
author = "Vera Correa, María Elena",
publisher = "Universidad Privada Antenor Orrego",
year = "2023"
}
Today more than ever the importance of information systems in the economy of companies, countries and in our daily work is valued, because they are closely linked in decision making; because of the pandemic small businesses have felt the urgency to integrate new technologies and cutting-edge tools in their operations to avoid being relegated, which is why this research aims to: Determine the impact of an enterprise resource planning system in the operational processes of MYPES, Cajamarca - 2021. For this purpose, an explanatory study is proposed, with a pre-experimental design working with a sample of 15 MYPES of the city of Cajamarca that have implemented an ERP, the data collection was done through surveys and documentary analysis, processing the results through statistical software. Among the most important findings, it was determined that the ERP improves the time, quality and responsiveness of operational processes, with a positive impact; thus, contrasting the hypothesis through an ANOVA test, after verifying that the data are normal with the Kolmogorov-Smirnov statistic.
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