Bibliographic citations
Morales, J., Zurita, L. (2024). Nivel de desempeño laboral de los brokers en la gestión de siniestros en el Consorcio JP Corredores de Seguros Trujillo - 2022 [Tesis, Universidad Privada Antenor Orrego]. https://hdl.handle.net/20.500.12759/27091
Morales, J., Zurita, L. Nivel de desempeño laboral de los brokers en la gestión de siniestros en el Consorcio JP Corredores de Seguros Trujillo - 2022 [Tesis]. PE: Universidad Privada Antenor Orrego; 2024. https://hdl.handle.net/20.500.12759/27091
@misc{renati/378441,
title = "Nivel de desempeño laboral de los brokers en la gestión de siniestros en el Consorcio JP Corredores de Seguros Trujillo - 2022",
author = "Zurita Ylquimiche, Lilia María de Jesús",
publisher = "Universidad Privada Antenor Orrego",
year = "2024"
}
The objective of this research work is to determine the relationship between the level of work performance of brokers and claims management in the JP Corredores de Seguros Trujillo Consortium - 2022, since it has been seen that the business success of insurance organizations depends mainly of its human capital. This research is of an applied type, of a mixed approach and of a correlational, nonexperimental and cross-sectional design with a sample of 223 clients of the company Consorcio JP Corredores de Seguros Trujillo - 2022. As a data collection technique, the questionnaire was used. , with which it was obtained as a result that there is a correlation of positive sense and of a moderate degree between the level of work performance of the brokers and the management of claims (Spearman's rho=0.563, p=0.001 and R^2=0.373) . It is concluded that as the level of work performance of the brokers increases, there is greater claims management in the Consorcio JP Corredores de Seguros Trujillo -2022
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