Bibliographic citations
Aguilar, K., Torres, V. (2016). Costos de calidad y costos de no calidad en las estructuras de las obras de COAM Contratistas SAC, 2015 [Tesis, Universidad Privada Antenor Orrego - UPAO]. https://hdl.handle.net/20.500.12759/2055
Aguilar, K., Torres, V. Costos de calidad y costos de no calidad en las estructuras de las obras de COAM Contratistas SAC, 2015 [Tesis]. : Universidad Privada Antenor Orrego - UPAO; 2016. https://hdl.handle.net/20.500.12759/2055
@misc{renati/376462,
title = "Costos de calidad y costos de no calidad en las estructuras de las obras de COAM Contratistas SAC, 2015",
author = "Torres Benites, Viviana Yoreli",
publisher = "Universidad Privada Antenor Orrego - UPAO",
year = "2016"
}
Through this work seeks to present the analysis of the cost of non-quality and costs of quality in the COAM Contratistas S.A.C. company during the months of January to July 2015. The need to introduce this research relies on search to more competitive, productive and profitable companies in the construction sector, since the market around this time has grown into a large proportion originating this the arrival of international companies which is causing the sector to become more competitive and at the same time obliges Peruvian companies to be at the forefront in the application of management tools. This thesis will start studying the general concepts of quality, quality and costs of non-quality. Peruvian norms and international standards is also studying to understand the importance of the use of the quality in the construction sector as well. It conducted a quality plan to the departure of reinforced concrete, through inspections and regulated procedures for determining the costs of quality and cost of non-quality and through it to find the company's profitability. After the study, it was concluded that it is necessary to distinguish each of the processes that occur in the development of a work, since due to the nature of this type of companies it is to determine the quality and cost, the same determining through spreadsheets of investment; These costs leaves summary information presented in formats designed for each element of cost. In addition, we can say that with a good management of the elements of the cost, the construction company will get greater benefits, and they will have information for future projects.
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