Bibliographic citations
Farfán, L., (2024). Relación entre calidad de cuidado del enfermero y la satisfacción del usuario en Emergencia del Hospital Santa Rosa de Piura, 2023 [Tesis de segunda especialidad, Universidad Privada Antenor Orrego]. https://hdl.handle.net/20.500.12759/33531
Farfán, L., Relación entre calidad de cuidado del enfermero y la satisfacción del usuario en Emergencia del Hospital Santa Rosa de Piura, 2023 [Tesis de segunda especialidad]. PE: Universidad Privada Antenor Orrego; 2024. https://hdl.handle.net/20.500.12759/33531
@misc{renati/373677,
title = "Relación entre calidad de cuidado del enfermero y la satisfacción del usuario en Emergencia del Hospital Santa Rosa de Piura, 2023",
author = "Farfán Quezada, Lady Estefani",
publisher = "Universidad Privada Antenor Orrego",
year = "2024"
}
The general objective of the research was to determine the relationship between the level of quality of nursing care and the degree of user satisfaction in the Emergency Department of the Hospital Santa Rosa de Piura, 2023. The research has a quantitative approach, with a descriptive correlational design. The target population of the study consisted of 60 users of the Emergency Department of the Hospital Santa Rosa de Piura, and the sample consisted of the entire (100%) of the target population; two Likert scale questionnaires were used which have been validated by expert judgement and their reliability by means of Cronbach’s alpha; the statistical software for Social Sciences SPSS V27 was used to process the information. Pearson's correlation (parametric test) and Spearman's correlation (non-parametric test) were used for data analysis. It was determined that the quality of care is directly and significantly related to patient satisfaction, thus approving the research hypothesis using the Pearson correlation test (R = 0.881) with a significance level of less than 1% (p < 0.01)
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