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Aranda, J., Flores, O., Gonzales, L., Revilla, L. (2018). Asesoría de Imagen y Personal Shopper para Mujeres [Trabajo de investigación, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/624765
Aranda, J., Flores, O., Gonzales, L., Revilla, L. Asesoría de Imagen y Personal Shopper para Mujeres [Trabajo de investigación]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2018. http://hdl.handle.net/10757/624765
@misc{renati/367423,
title = "Asesoría de Imagen y Personal Shopper para Mujeres",
author = "Revilla Fernandez, Laura Cristina",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2018"
}
Title: Asesoría de Imagen y Personal Shopper para Mujeres
Authors(s): Aranda Olivares, Jessica Lilia; Flores Diaz, Olga Noemi; Gonzales Gamarra, Leyla Gabriela; Revilla Fernandez, Laura Cristina
Advisor(s): Nakandakare Patrocinio, Tadashi Raúl
Keywords: Creación de empresas; Planificación de la empresa; Planificación del marketing; Mujeres; Marketing; Asesoría de imagen
Issue Date: 17-Jul-2018
Institution: Universidad Peruana de Ciencias Aplicadas (UPC)
Abstract: El presente negocio consiste en el desarrollo de un servicio de Asesoría de Imagen Online, con una propuesta de valor distinta a los servicios tradicionales que hoy existe en el mercado. Estará dirigido a mujeres de las edades de 25 a 40 años.
Los medios digitales de hoy en día son de mucha importancia para facilitar el acceso a diversos servicios. Permiten un servicio personalizado, inmediato y veloz. La asesoría online aporta mayor comodidad, ofrece todo lo que necesita la clienta en un solo lugar, con las facilidades y las funciones prácticas que brinda la tecnología. Brindan todo tipo de facilidades y ventajas, y proporcionan una mayor rentabilidad y eficacia a las empresas, especialmente a las pequeñas y medianas.
Las clientas podrán contar con todos los servicios, con solo acceder a Internet desde cualquier dispositivo. Sin moverse de casa u oficina (o desde cualquier sitio). El asesoramiento lo puede obtener por diversas vías: mediante el correo electrónico y a través de videoconferencia.
Nuestra idea de negocio nace porque identificamos la necesidad de un segmento de mujeres que desconoce estos temas y se encuentran insatisfechas, actualmente este servicio está en constante crecimiento.
A través del servicio postventa se buscará establecer buenas relaciones con las clientas y así proyectar una imagen sólida corporativa. Se diseñarán procesos con la finalidad de establecer lineamientos generales por asesoría para el control de calidad del servicio dado, así como para la fidelización de nuestras clientas.
Las consultoras que existen en el mercado no representan una competencia directa, ya que están enfocadas en atender a empresas a un mayor costo y su medio de comunicación es presencial.
Consideramos que nuestra propuesta es viable, ya que hemos utilizado las diversas herramientas de validación. Para ello, hemos efectuado un estudio de mercado en el segmento elegido, lo que nos ha permitido definir e identificar un mercado latente y potencial para explotar.
A continuación, tenemos el agrado de presentar el desarrollo de negocio de Asesoría de Imagen On line - Be yourself como una importante oportunidad para mujeres actuales
This business consists in the development of an Online Image Consulting service, with a proposal of value different from the traditional services that currently exist in the market. It will be addressed to women within the ages from 25 to 40 years. The digital media of today are of great importance to facilitate access to various services. They allow a personalized, immediate and fast service. Online consulting provides greater comfort, offers everything the customer needs in one place, with the facilities and practical functions that technology provides. They offer all kinds of facilities and advantages, and provide greater profitability and efficiency to companies, especially small and medium-sized ones. Customers can count on all the services just by accessing the Internet from any device. Without moving from home or office (or from anywhere). The advice can be obtained in several ways: by email and via videoconference. Our business idea was born because we identified the need of a segment of women, who are unaware of these issues and are unsatisfied, so currently this service is constantly growing. The after-sales service will seek to establish good relationships with customers, and thus project a solid corporate image. Processes will be designed with the purpose of establishing general guidelines of the advice for the quality control of the service provided, as well as for the loyalty of our customers. The consulting companies that exist in the market do not represent direct competence since they are focused on serving companies at a higher cost and they have a face-to-face communication. We believe that our proposal is viable, since we have used various validation tools. For this, we have conducted a market study in the chosen segment, which has allowed us to define and identify a latent and potential market to exploit. Following, we are pleased to introduce the business development of Online Image Consulting “Be Yourself“, as an important opportunity for women of today.
This business consists in the development of an Online Image Consulting service, with a proposal of value different from the traditional services that currently exist in the market. It will be addressed to women within the ages from 25 to 40 years. The digital media of today are of great importance to facilitate access to various services. They allow a personalized, immediate and fast service. Online consulting provides greater comfort, offers everything the customer needs in one place, with the facilities and practical functions that technology provides. They offer all kinds of facilities and advantages, and provide greater profitability and efficiency to companies, especially small and medium-sized ones. Customers can count on all the services just by accessing the Internet from any device. Without moving from home or office (or from anywhere). The advice can be obtained in several ways: by email and via videoconference. Our business idea was born because we identified the need of a segment of women, who are unaware of these issues and are unsatisfied, so currently this service is constantly growing. The after-sales service will seek to establish good relationships with customers, and thus project a solid corporate image. Processes will be designed with the purpose of establishing general guidelines of the advice for the quality control of the service provided, as well as for the loyalty of our customers. The consulting companies that exist in the market do not represent direct competence since they are focused on serving companies at a higher cost and they have a face-to-face communication. We believe that our proposal is viable, since we have used various validation tools. For this, we have conducted a market study in the chosen segment, which has allowed us to define and identify a latent and potential market to exploit. Following, we are pleased to introduce the business development of Online Image Consulting “Be Yourself“, as an important opportunity for women of today.
Link to repository: http://hdl.handle.net/10757/624765
Discipline: Administración de Empresas
Grade or title grantor: Universidad Peruana de Ciencias Aplicadas (UPC). División de Estudios Profesionales para Ejecutivos (EPE)
Grade or title: Bachiller en Administración de Empresas
Register date: 12-Dec-2018
This item is licensed under a Creative Commons License