Bibliographic citations
Segundo, M., Vargas, Y. (2023). Investigación de crédito de los asesores de ventas y servicios en las agencias del Banco de Crédito del Perú, provincia Cusco - 2022 [Universidad Andina del Cusco]. https://hdl.handle.net/20.500.12557/5856
Segundo, M., Vargas, Y. Investigación de crédito de los asesores de ventas y servicios en las agencias del Banco de Crédito del Perú, provincia Cusco - 2022 []. PE: Universidad Andina del Cusco; 2023. https://hdl.handle.net/20.500.12557/5856
@misc{renati/24987,
title = "Investigación de crédito de los asesores de ventas y servicios en las agencias del Banco de Crédito del Perú, provincia Cusco - 2022",
author = "Vargas Pérez, Yamily Esdenka",
publisher = "Universidad Andina del Cusco",
year = "2023"
}
The present research "Credit Investigation of Sales and Service Advisors in the Branches of Banco de Crédito del Perú, Cusco Province - 2022" was carried out with the objective of describing the credit investigation process of sales and service advisors in the branches of Banco de Crédito del Perú, Cusco Province - 2022. The research had a descriptive scope, a quantitative approach, and a non-experimental cross-sectional design. The technique used to collect information for this research was a survey, and the instrument employed was a questionnaire. The population consisted of 46 sales and service advisors working in the bank, and the sample considered included all 46 sales and service advisors as well. The research results, on a scale of 1 to 5, reflect that the customer character dimension obtained an average of 3.79, which is considered adequate. This is followed by the customer's repayment capacity dimension with an average of 3.90, also considered adequate. The customer's capital dimension has an average of 3.31, which is rated as moderate. The customer's collateral guarantee dimension has an average of 3.31, also rated as moderate. The customer's conditions dimension has an average of 4.00, which is considered adequate. Finally, a general average of 3.66 was obtained for the Credit Investigation variable, which is considered adequate according to the applied scale.
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